Privacy Policy
Effective Date: July 2026 Last Updated: July 2026
BloomBites Restaurant (“we,” “our,” or “us”) is committed to protecting the privacy of our customers. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you use our website at food.codebloomsolutions.com (the “Site”).
By using our Site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
1.1 Account Information
When you create an account on our Site, we collect:
- Full name
- Email address
- Phone number (optional)
- Account creation date
1.2 Order Information
When you place an order, we collect:
- Items ordered and quantities
- Delivery type (Delivery or Pickup)
- Delivery address (for delivery orders)
- Total order amount
- Order status history
1.3 Payment Information
When you complete a payment, we collect:
- Payment method (GCash, Credit/Debit Card, or E-wallet)
- Payment status
- Transaction reference number provided by PayMongo
Note: BloomBites does not store your full card details. All payment transactions are securely processed by PayMongo, our third-party payment gateway.
1.4 Reservation Information
When you submit a table reservation (with or without an account), we collect:
- Full name
- Email address
- Phone number (optional)
- Reservation date, time, and party size
1.5 Inquiry Information
When you submit a message through our Contact Form, we collect:
- Full name
- Email address
- Message content
Note: Contact form submissions are routed directly to our restaurant email and are not stored in our database.
1.6 Automatically Collected Information
When you visit our Site, we may automatically collect:
- Browser type and version
- Pages visited and time spent
- IP address
- Device type (mobile, tablet, desktop)
This information is collected through cookies and is used solely to improve site performance and user experience.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your online orders
- Send automatic order status notifications via email
- Allow you to track your order through our Track Order page
- Manage and confirm table reservations
- Respond to your inquiries and messages
- Maintain and improve the performance of our Site
- Protect the security of our Site and prevent fraud
3. Sharing of Information
BloomBites Restaurant does not sell, trade, or rent your personal information to third parties.
We share your information only with:
PayMongo — our payment processing partner, solely for the purpose of completing your online payment transaction. PayMongo processes your payment details in accordance with their own Privacy Policy. We only receive a transaction reference number in return.
No other third parties receive your personal data.
4. Data Storage and Security
Your personal information is stored securely within our WordPress and WooCommerce platform, hosted on Hostinger. We implement the following security measures to protect your data:
- CAPTCHA protection via Cloudflare Turnstile on all login, registration, and password reset forms
- CAPTCHA protection via Google reCAPTCHA v2 on the reservation form
- Brute force protection — accounts are temporarily locked after repeated failed login attempts
- Password security — all customer passwords are encrypted and never stored in plain text
- Email verification — new accounts require email-based password setup before login is permitted
- HTTPS encryption — all data transmitted between your browser and our Site is encrypted
5. Cookies
Our Site uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us:
- Keep you logged in during your session
- Remember items in your cart
- Analyze Site traffic and performance
Types of cookies we use:
| Cookie Type | Purpose |
|---|---|
| Essential Cookies | Required for the Site to function (login sessions, cart) |
| Analytics Cookies | Help us understand how visitors use the Site |
| Security Cookies | Used by Cloudflare Turnstile to detect automated access |
You can control or disable cookies through your browser settings. However, disabling essential cookies may affect the functionality of the Site, including login and checkout.
6. Data Retention
We retain your personal data for as long as your account is active or as needed to fulfill orders and reservations. Specifically:
- Account data — retained until you request account deletion
- Order data — retained for record-keeping and customer service purposes
- Reservation data — retained for administrative and confirmation purposes
- Contact form messages — not stored in our system; retained only in our email inbox
7. Your Rights
As a customer, you have the right to:
- Access the personal information we hold about you
- Correct any inaccurate or incomplete information
- Request deletion of your personal data, subject to legal and operational requirements
- Withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us through the Contact page on our Site.
8. Children’s Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.
9. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our Site after changes are posted constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us through our Contact page or reach us at:
BloomBites Restaurant Metro Manila, Philippines food.codebloomsolutions.com